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Instructional App Support

If an app you're using isn't working as expected, please use the chart below to determine how you can get support.

Issue	Who to Contact
Student is not in IC Roster	Elementary: Office Manager Secondary: IC Scheduler
Student is in IC but is not in Clever	Technology Support. Please open a Helpdesk Request
Student is in IC and Clever, but not in App	See lists below to determine which team can help
Teacher is not in IC	Technology Support. Please open a Helpdesk Request
Teacher is in IC, but does not have a roster	Elementary: Office Manager Secondary: IC Scheduler
Teacher is in IC, has a roster, but is not in Clever	Technology Support. Please open a Helpdesk Request
Teacher is in IC with a roster, is in Clever, but is not in App	See lists below to determine which team can help
App is not working at all	See lists below to determine which team can help

Technology Support Team
(Noah's Team)

Please open a Helpdesk Request

Amplify
Avant
Carolina Science
CardIntegrators
College Boards
DRC Insight
Flipgrid
Fun Hub
HMH (Houghton Mifflin Harcourt)
Learning Ally
McGraw Hill
myPLTW
NWEA
Performance Matters
ProQuest Homework Central
Remind
Savvas
Scholastic
Schoology
SCOIR
Teaching Books
Vista Higher Learning
Wayside

Instructional Technology Team
(Rocco's Team)

Please open a Helpdesk Request