Bus Zone FAQs
What is BusZone and why might I need it?
BusZone consists of a parent-facing application and a dispatcher portal for school districts. The self-service
application enables you to see the location of your child’s school bus on a smartphone, tablet, or personal computer.
BusZone is compatible on both Android and iOS, and can be downloaded from the Google Play Store or Apple App Store.
How does it work?
BusZone leverages the Zonar V4™ Telematics Control Unit (TCU) to locate and track school buses. You can create zones on a map within the app around your pick-up/drop-off locations for proximity-based alerts.
How often is map data updated? Will I receive the notifications in near-real time?
Yes, you will receive notifications in near-real time. With Rapid Response, the Zonar TCU creates a point every 10 seconds which is then relayed to the BusZone application.
Can I see the bus I select run the entirety of its route?
You can see the bus throughout the route as long as it is within the active time window.
If multiple buses go through the zone, will I see each bus that goes through the zone or only my bus?
You will only see the bus you paired with that zone.
What if the bus enters the zone multiple times? Will I receive an alert every time the bus enters/exits the zone?
Yes, you can receive an alert every time. If you do not want to, you can setup certain time periods where you only want alerts (for example, alerts are activated 10 minutes before and after your child’s scheduled pickup time only).
If a child has more than one pick-up/drop-off location throughout the week, can I
create multiple zones?
Yes, you can create multiple zones based on your child’s schedule. When creating a zone, you must enter the address or intersection. You will then name the zone and select the bus that is associated with that stop.
How large and small can the zone be?
The minimum zone size is 50 yards. The maximum zone size can reach up to 500 yards.
Is the information private and secure?
Yes, the data exchange between the mobile app and back-end services use HTTPS (like a bank or online store) which means that all communication between your web browser and the site is encrypted and secure.
The following security checks are included in BusZone:
1. Parent must know the access code - same for all district users.
2. Parent must know the buses that their students ride.
3. Parent must know their student's ID, first name, and last initial/name.
Without all the above, no bus will be visible and no notification will be sent. A parent cannot track a bus just by picking the buses to track.
Can I share the data with other caregivers?
Yes, the primary parent can choose which student, buses, and schedule to share with other caregivers. Caregivers or secondary users cannot follow additional information other than what is shared with them.
Support Information - Please email below for support or questions
buszone4153@summitllc.com
